IT Assistant
No. of Vacancies :
Job Location :
SHN Corporate HQ, Dhaka
Deadline :
Closed
OVERVIEW
Background. Surjer Hashi Network (SHN) is a not-for-profit company limited by guarantee. Its mission is to offer high quality, customer-oriented and affordable healthcare services for all Bangladeshis, while its vision is to grow into a sustainable enterprise. Although it primarily aims to serve the underprivileged, SHN is committed to improve the health and welfare of all groups irrespective of their income, gender, and age. With a focus on mother and child healthcare, and family planning, SHN is gradually expanding into general health services. The Company complements government efforts in the areas of TB screening, EPI and Covid-19 vaccination efforts.
Work relationships:
Reports to Head of IT.
Other major interactions: Clinics and all departments
RESPONSIBLE FOR
- Support IT Head in maintaining all IT hardware related information databases and inventory.
- Provide technical assistance in repairing equipment based on need (Computers, Laptops, printers, etc.)
- Assist IT Head in installation of application and software maintenance (MS office, Outlook &other office applications as and when requested with approval)
- Work to manage and organize IT assets as per IT Head's instruction
- Assist IT Head in contact with the vendor for necessary service/product requisition.
- Assist IT Head to ensure software update and user access, email creation and closing as per requirements.
- Handle IT related documentation and make sure that all IT supplies are available and serves to the user as per their requirements.
- Perform routine PC maintenance and updates for performance efficiency.
- Assist in maintaining Internet service, firewalls, and telephone systems (IP Phone) operating smoothly.
- Assist IT Head in providing IT orientation to new joiners and managing documentation processes of IT manuals related to training and guidance.
- Any other task as advised by supervisor.
ADDITIONAL REQUIREMENTS
- Excellent communication skill and ability to write both Bangla and English using computer applications.
- Familiar with Microsoft Office Suite, LAN, WAN, Server and IT application management.
- Excellent analytical and problem-solving skills.
- Ability to work well in teams with minimum supervision.
- Strong work ethic and attention to detail.
- Experience in managing health network will get preference.
EDUCATIONAL REQUIREMENTS
Bachelor in CSE/ Diploma in Computer Science. Education may be relaxed for competent person.
OTHER BENEFITS
- Others benefit as per organizational policy.
- This is a short-term (2 to 3 months) contractual opening. Renewal will depend on the organizational requirement.
Read Before Apply
A competitive pay package will be provided to the highly deserving candidate.
We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment, or sexual orientation. Only shortlisted candidates will be called for an interview.
This is an open circular and as such selection processes will continue till the position is filled. Qualified and interested candidates are advised to apply immediately.
Interested candidates are requested to send the application along with the resume to recruitment@shnnetwork.org. The name of the post applied for should be mentioned in the subject line of the email.
Job Summary
No. of Vacancies :
Job Nature :
Contractual
Experience Requirements :
Job Location :
SHN Corporate HQ, Dhaka
Salary :
Negotiable
Deadline :
Closed