Clinic-based services: Combining quality care and affordability
SHN has been running 134 Surjer Hashi Clinics in 54 districts, targeting to serve the low to lower-middle income group, who cannot afford quality health services in the private-sector facilities. SHN continues to serve the urban low-income group from its clinics and reaches out to the rural areas through its health workers based in hubs and satellite spots.
Surjer Hashi Clinics operate in 3 categories: 38 Advanced clinics provide safe child delivery through mostly normal and need-based C-Sections, antenatal, post-natal and child health care. They remain open 24/7, supported by well trained and caring medical teams.
15 Basic clinics assure safe normal delivery, antenatal and post-natal care in a safe, hygienic and friendly atmosphere. These 53 clinics along with 81 additional Basic clinics provide family planning, child health care, lab services, vaccination services, medicines, consultation and other general health services including Limited Curative Care (LCC).
In delivering the services, SHN offers a price range that ensures affordability of the community. Ultra-poor people receive discount of up to 25% and 100% free in certain services.
Hubs and satellite channels: Connecting people in the hard-to-reach areas
The network is building connectivity with the hard-to-reach areas by utilizing its health workers and paramedics, and contractual Community Service Providers (CSPs), which results in reducing high-risk home delivery and also contributing to SDG goal 3. This has been possible by referring the patients to clinics by field workers who are based in small outreach facilities known as hubs (22 in number) and satellite spots (over 2000). The connectivity also helps young women and children to access low cost maternal, child, family planning and vaccination (EPI and adult vaccines) services at SHN facilities, which would be missed out otherwise.